The O’Daniel Ford Dealership has been awarded the DealerRater Dealer of the Year Award for the first time ever this year. O’Daniel Ford also won the DealerRater 2020 Consumer Satisfaction Award, an award they won in 2019, 2018, 2017, and 2015. The O’Daniel Automotive Group has earned high marks from DealerRater for every single one of their dealerships, making them the only dealer group in the state of Indiana to win this prestigious award for all locations.
Greg O’Daniel had some powerful words to say about receiving such an award. He explained that the Dealer of the Year award is given to those dealerships that “possess outstanding customer service based upon customer reviews on DealerRater.com,” a distinction the entire automotive group takes to heart.
It is no surprise that O’Daniel Ford was awarded this recognition. The feedback that they have been receiving has consistently highlighted the outstanding customer service that every one of their employees demonstrates. Whether it be explaining literally anything the customer wants or needs to know, to walking the customers through step by step of what needs to be done, fast and efficient communication, or even following up after a purchase just to make sure that the customers are still happy long after they bought it—O’Daniel Ford has been recognized for it all.
There are three important criteria for winning the Dealer of the Year Satisfaction Awards. These three categories include the number of reviews, if those reviews are positive, and the average score. Based on the dealer’s performances on DealerRater, the number of reviews as well as a dealer’s average star rating, a PowerScore is then calculated.
There are several qualifications and requirements to win such an award. The dealership must first have an average rating of 4.0 out of 5.0, have at least 25 reviews on the DealerRater website, and also have positive reviews during every single quarter of the previous year.
The O’Daniel Automotive Group has always made its value of exceptional customer service clear, and the awards that they have been consistently receiving for their top performance has demonstrated that value.
Greg O’Daniel had some powerful words to say about receiving such an award. He explained that the Dealer of the Year award is given to those dealerships that “possess outstanding customer service based upon customer reviews on DealerRater.com,” a distinction the entire automotive group takes to heart.
It is no surprise that O’Daniel Ford was awarded this recognition. The feedback that they have been receiving has consistently highlighted the outstanding customer service that every one of their employees demonstrates. Whether it be explaining literally anything the customer wants or needs to know, to walking the customers through step by step of what needs to be done, fast and efficient communication, or even following up after a purchase just to make sure that the customers are still happy long after they bought it—O’Daniel Ford has been recognized for it all.
There are three important criteria for winning the Dealer of the Year Satisfaction Awards. These three categories include the number of reviews, if those reviews are positive, and the average score. Based on the dealer’s performances on DealerRater, the number of reviews as well as a dealer’s average star rating, a PowerScore is then calculated.
There are several qualifications and requirements to win such an award. The dealership must first have an average rating of 4.0 out of 5.0, have at least 25 reviews on the DealerRater website, and also have positive reviews during every single quarter of the previous year.
The O’Daniel Automotive Group has always made its value of exceptional customer service clear, and the awards that they have been consistently receiving for their top performance has demonstrated that value.
Don’t take DealerRater’s word for it — stop by the O’Daniel Ford store today and experience the difference!